Released Too Early?
The new TweetDeck isn’t just a new version of the legacy Adobe Air product; it is a completely new program. The move makes sense from a business model and software development perspective. It is a move that was required and I support and respect Twitter for taking on this development effort.
After reviewing the new product however I question whether Twitter released its new TweetDeck version too early for the average TweetDeck user that uses the tool as a means for social networking and communicating. I can say with relative certainty they released this new software too early for power users that uses the tool for professional networking and for publishing announcements and information related to their products or services.
Why do I think it is too early? For a simple reason; when a new version of software is release you expect new, improved, and streamlined functionality. You do not expect for the software to take many step backwards. I should note that many of these steps backwards are from a user interface (UI) as well as from an underlying technology perspective.
These steps backward are a problem because users do not care about Twitter’s business model and even less users are concerned about the technology the application is based on. They just want the application to work. And, with a new version they want it to work better and faster. The new version fails from this perspective.
General Navigation
General navigation has become clunky and time consuming. One of the first things you will notice is the removal of the scroll bar at the bottom of the columns. This means you are no longer able to scroll smoothly through your columns. Navigation has become “CLICK” intensive and from a design perspective you should always be trying to reduce clicks. Speaking of clicking, where should we be clicking? If you want to move right through your columns you could either click on the right arrow “>” at the top of the applications interface or on the right arrow that is floating in the middle of the wide open wasteland of very valuable UI real-estate on the right hand side of the application. So now let’s move left. Unlike moving right when moving left you only have one option for navigating. Back to the top to move left by clicking on the “<”.
Individual Tweet Navigation
Individual Tweet Navigation has been redesigned and functionality has been reduced. It may sound like a simple thing but Context Sensitive Help is missing from the entire application. I am left asking, “What do all of these symbols mean? How do a send a direct message back to this person?” There is no help to be found.
Once you have figured out how to respond and made sure you are responding in the proper fashion (private or in public view) now a popup box appears in the middle of your screen covering the Tweet you may be responding to. Surprisingly the popup box cannot be moved. Hope you memorized that Tweet you want to reference.
Without help I am also asking myself how do I attach media to my Tweet? Well I can tell you the Drag and Drop Media function also no longer exists.
Miscellaneous Other Features are Missing
For those of us that are not up on the “proper way” to abbreviate Tweets the Shrink Tweet function is almost invaluable. When I am including 5 people to a Tweet the amount of space I have left to actually make what I am saying meaningful is VERY valuable to me and I want to know the most efficient way to use it. The loose of this feature dramatically makes TweetDeck a less attractive way for me to communicate.
Sticking with the concept that space is valuable I am left searching for the URL shortening feature as well. Don’t bother searching. It no longer exists.
Overview
The list of missing or reduced features goes on and on while the list of improvements is short. It is my opinion that you should wait for a few more release of this new program before “Upgrading?”.